اتصال

Privacy & Contact Information Policy

 

 

We value your privacy and are committed to protecting your personal information while providing clear and reliable ways to contact us.

 

 

 

 

1. Contact Information

 

 

You can reach us regarding orders, shipping, returns, products, or general inquiries via the following channels:

 

Email: (insert your email here)

Phone / WhatsApp: (insert your phone number here)

Business Hours: Sunday–Thursday, 9:00 AM – 6:00 PM (KSA Time)

 

 

 

 

2. Response Time

 

 

• We aim to respond to all inquiries within 24–48 business hours.
• During peak periods, response times may be slightly longer.

 

 

 

 

 

3. Order-Related Inquiries

 

 

When contacting us about an order, please provide:

 

• Your full name
• Order number
• A brief description of your request

 

 

This ensures faster and more accurate support.

 

 

 

 

4. Official Communication

 

 

• All official communications will come from our registered email address.
• The Store is not responsible for messages or calls from unofficial or fraudulent sources.

 

 

 

 

 

5. Business Registration Details (For Payment Providers)

 

 

Store Name: (Legal Business Name)

Commercial Registration Number (CR): (Insert CR Number)

Registered Address: (City, Kingdom of Saudi Arabia)

 

 

 

 

6. Data Protection

 

 

• We collect and process your personal information only to provide our services and improve your shopping experience.
• Your data is not shared with third parties except as required for payment processing or shipping.
• Customers have the right to request access, correction, or deletion of their personal information.